We refund a charge as long as it is within 30 days of payment. Please make sure to contact us right away if you need a refund.

However, if the charge is related to an item that we already shipped out, our policy is for the item to be returned to us first, before we can issue the refund.

Please note, we do not cover return shipping fees and in some cases a restocking fee may be applied. Please get in touch with our customer service team with your order number and reason for return. 

Returns Address: 

PartnerSHIP Fulfillment

ATTN IdealMe Returns
1180 E Francis St. Suite A2
Ontario, CA 91761

If you see double or multiple charges for membership, please email us right away at info@myyarnclub.com it is possible that you may have accidentally signed up twice or again via our newer promos.

Once you've signed up to become a member of My Yarn Club, you'll receive an invitation email with the subject line "Your invitation to join me in My Yarn Club" - click on the Join button in the email to create your account and set your password. You will then be logged in automatically.

Take Note! If you misspelled your email address when you made the purchase or signed up, you will not receive the invitation. If this might have happened to you, please contact us at info@myyarnclub.com to let us know so we can fix your account and send you your invitation.

• Please make sure that you’ve checked your spam/bulk/trash folders, our emails sometimes end up there by mistake.
• You may have misspelled your email address (it happens!) when you first signed up.

If you still haven’t found your invitation email, please contact us at info@myyarnclub.com and we’ll get that sent to you ASAP.

There are a few email providers that sometimes encounter issues receiving our emails, ie. bigpond.com, AOL -  due to very strict email settings. We suggest in this case, to change your registered email address to one from Gmail or Yahoo.

We process orders within 24-48 hours of receiving them and ship them out to you. Depending on where you're located this typically takes 2-6 business days to have the yarn arrive at your home.

Yes we sure do. We ship around the world :)

Yes. If you would like to continue your access, you can opt to do that by signing up for our monthly membership for $19/mo - just send us an email letting us know you want to sign up at info@myyarnclub.com

If you encounter any of these, please contact us at info@myyarnclub.com so we can check your account and fix it for you.

Just send us an email at info@myyarnclub.com and we can take care of that for you.

Whether you’re a complete beginner or an advanced crafter looking to brush up on your skills, we have a ton of great patterns, video classes, and other resources for both knit and crochet fanatics available over in our membership area.

No, we aren't at all affiliated with "The Yarn Club" shop in Virginia, although we love their store and like to promote other small businesses in the crafting community.