• Can I cancel My Yarn Club membership anytime?

  • How does a 7-day trial membership work?

  • What's your Refund Policy?

  • Why am I being charged double for my membership?

  • Why does it say that my email address is not recognized or that I don’t have an account? I just signed up!

  • Why has my invitation email not arrived yet?

  • I’ve asked for an invitation email several times but I could never receive it. How do I create my account?

  • How long does shipping take?

  • Do you ship internationally?

  • I’m a Yarn Club Pro member, do I lose access after my 1 year membership?

  • I’m an active member but I can’t access any of the classes. What’s wrong?

  • I need to change my credit card, how do I do that?

  • I’m just a beginner in knitting/crochet are there any classes for learning the basics?

  • Are you affiliated with The Yarn Club shop in Virginia Beach, Virginia?